Business & Markets

NCC Permits MTN to Disconnect Calls from Glo Subscribers

NCC Permits MTN to Disconnect Calls from Glo Subscribers

The Nigerian Communications Commission (NCC) has officially sanctioned the partial disconnection of Globacom from MTN, citing a lack of cooperation in debt payment as the primary reason. 

This decision aligns with the stipulations of Section 100 of the Nigerian Communications Act, 2003, and Paragraph 9 of the Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators, 2012.

MTN, in adherence to regulatory guidelines, submitted an application to the NCC, which underwent careful consideration by the regulatory body.


Concurrently, the NCC informed Globacom of MTN’s application, allowing Globacom an opportunity to present its case and provide comments.

Following a thorough examination of the circumstances surrounding the non-payment of interconnect charges, the NCC concluded that Globacom failed to provide sufficient or justifiable reasons for its outstanding debts.

Consequently, the Commission deemed it necessary to enforce compliance through the implementation of partial disconnection.

Effective 10 days from this notice, all Globacom subscribers will lose the ability to make outbound calls to MTN, while inbound calls from MTN will continue without interruption.

The ongoing partial disconnection is subject to the Commission’s future determination, recollecting the active nature of regulatory measures within the telecommunications sector.

It is important for Globacom subscribers to acknowledge and adapt to the impending restrictions on outbound calls to MTN.

The recent decision by the NCC is a stern warning to all telecommunications operators, emphasising the imperative need for strict compliance with industry regulations, including the timely settlement of interconnect charges.

Only through this collective commitment can the Nigerian telecommunications sector ensure a sustained, seamless, and uninterrupted connectivity experience for all users.


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